Humbucker Music
began with a fellow who wanted to open a business selling products
he truly believes in. Gone -should be- the days of big box music stores that try to
sell you what you don't need. Most big music stores attempt to sell every item
on the street; the person taking your order doesn't care what you buy,
as long as he gets his commission. Well, we don't believe in that... If we suggest
an item to you, it's because we've used it and it truly doesn't suck. If you're
in the area, come on in and check out our store in the Office Depot shopping center in
Ft. Oglethorpe, GA.
Humbucker Music
Phone: (706) 858-MUSIC (6874) EMAIL: info@humbuckermusic.com QUESTIONS: While many online stores are just that, we're also operating as usual in our non-virtual store. Feel free to give us a call or an e-mail. Technical questions (like: What the heck does the ratio button on this compressor do?) should be e-mailed to: tech@humbuckermusic.com Web order status questions (like: Can I get the tracking number on my shipment?) should be e-mailed to: sales@humbuckermusic.com SHIPPING INFO: UPS GROUND TRANSIT TIMES: This map below will give you an idea of how long UPS typically takes to deliver to your area. If you're in New York, it's 3 days. Los Angeles, 5 days. Chicago is 2 days, Knoxville is 1 day, and so forth. Of course, we cannot guarantee and of these times, but this map below did come from UPS and they're pretty good at keeping schedules.
NOTE ABOUT "FREE SHIPPING": Many items we sell have free shipping. Now, what this means is on these items we will pay for UPS Ground shipping to anywhere in the 48 Continental United States. Naturally, we can't foot the bill for overnight FedEx to Timbuktu. In addition, if you want something shipped 3 Day Select, 2nd Day Air, or Next Day Air, we will subtract the cost of Ground shipping from the actual shipping price. That ought to be cool. Bear in mind, this only applies to those items identified as having free shipping. If you have any questions concerning shipping, just drop us a line or an email. We'll answer 'em. ABOUT CREDIT CARD FRAUD: We admit it. We were burned once, but we've wised up. If you're one of those dudes who is planning to purchase something with a stolen credit card, here's something you should know. We work VERY closely with both local and state police to make sure you get busted. Fact is, on one occasion we found an individual in Gardena, CA who ordered some gear with a stolen card. As usual, we contacted the card issuing bank to verify authenticity. Once we found out it wasn't authorized by the cardholder to be used, we contacted the local authorities in Gardena. They had us ship an empty box to the individual where they awaited delivery and promptly arrested the dude (actually, even UPS got involved on that one). Rest assured, if you're legitimate, you have nothing to fear. If your're not, you're on your own. Didn't Mother tell you not to play with stolen credit cards? ABOUT SALES TAX: Georgia residents will have to pay 7%. We don't charge tax on ANY other state. YOUR PRIVACY: We can guarantee you no one hates spam, email, postal mail, or telephone, more than we do. Your name, address, or phone number will never be sold to some freak whose going to wake you in the middle of the night asking you to try his new widget in your studio.This site is hosted by Yahoo! Store.
Yahoo! hosts the store pages, ordering system, and order data. Yahoo!
automatically collects order information but may only use this information in
the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also
automatically collects information about your shopping experience. Please see
the Yahoo! Privacy Policy
for more information about how Yahoo! uses this information.
RETURNS: If within 30 days of your purchase you aren't satisfied, Humbucker Music will offer either (A) A full credit toward any other product we carry, or (B) a refund less a 10% restocking fee. In either case, the customer will be responsible for all shipping charges pertaining to the sale and return/exchange, even if "free shipping" was initially given. The following, however, MUST apply: Product must be in NEW
condition and have all the factory packaging complete with manuals and warranty
papers.
You must call and get an RMA number from one of our Internet staff. Unauthorized returns will be refused.
When shipping merchandise back to us, please over wrap the package thus protecting the merchandise and the packaging and have the package insured by the carrier for your invoice amount.
Exceptions to Our Return Policy
Cancelled special orders are
subject to a 20% restocking fee. Merchandise damaged in transit or defective should be reported to us immediately. We will have the merchandise picked up and ship you a replacement
right away. Defective stuff sucks, and we want you to be happy! If a defective item is returned without allowing us to exchange it for you, the 10% restock fee will apply. |
We prefer to ship your order to the
address to which the credit card was issued. In these days of heavy Credit Card fraud, while
this may be a bit of a pain, it's in your and our best
interest for security. If we absolutely must ship to another location we might make an exception, but
we'll need you to call your credit card bank and let them
know you need to add a shipping address to your account. They'll do it for
you. Often, people need an item shipped to their work address since no one is at home
to accept the package. In these cases, the customer will be responsible
for an item received at their workplace from the moment anyone
signs for it there. In other words, if we ship something
to a place other than your billing address on your credit card, make sure you
trust the person who will be receiving it. Oh, and by the way... We
ALWAYS insure each package.